Userlane

Userlane

Userlane is an onboarding application that provides automated, personalized, and gamified training to new users and employees. With one line of code, companies and software designers can create an interactive solution familiarization process. This enables businesses to boost their employee engagement and enhances’ a vendors’ customer retention.

Features

  • Accelerate software rollouts
  • Enhance support experience
  • Speed up user adoption
  • Improve data quality
  • Faster digital transformation
  • Navigate change risks

Pricing

Pricing varies depending on number of users: Userlane Pricing

Free Trial Available

Yes

G2 Score

4.8/5 (out of 14 reviews)

Reviews (Snippets from G2)

Pros

  • I enjoy the cooperation and would recommend Userlane to other companies, if they are just as open to a cooperation of equals!
  • Simple interface easy to use and customize.
  • Userlane is a digital adoption platform that allowed us to install custom-made interactive walkthroughs on a whole platform with mutiple different software applications.
  • Userlane helped us to make user onboarding and education after updates very easy.
  • Userlane is very well designed and the editor works with all browsers and is extremely user-friendly.

Cons

  • Analytics reports could be downloadable.
  • Sometimes it can be difficult to select certain elements on a platform when creating a userlane.
  • No pricing model for starters with only a few end-users.
  • It would be nice to have the opportunity to get all the analytics data on a excel sheet.
  • No direct integration with our CRM solution.