Appcues is a customer experience software service that helps companies implement a smooth, personalized user onboarding process. Even without coding skills, users can create product tours, walkthroughs and in-app messages to welcome their customers.
- Unlimited flows
- Audience targeting & personalization
- Flow analytics
- Advanced behavioral targeting
- A/B testing
- Advanced user permissions
Pricing varies depending on number of users: Appcues Pricing
Free Trial Available
4.7/5 (out of 156 reviews)
Reviews (Snippets from G2)
- I like the flexibility of flows you can build in Appcues and the ways you can use it to engage with your users.
- Appcues is enough user-friendly (if we talk about building onboarding flows) solution.
- Appcues has been instrumental for our engagement results in the Open LMS trial.
- I honestly believe it's a brilliant product and very well done with potential to grow and adapt and lead their market.
- The UI is smooth, we are able to sync data directly from Heap Analytics to Appcues so that we can target specific users based on their behaviors in our app.
- The best part of this app is that building app tour using this tool doesn't require coding knowledge. It is also very helpful in collecting NPS data and user feedback.
- The amount of configurability is limited. It does not allow us to set any delays or define any trigger for triggering an app tour.
- Sometimes when the file to upload is very huge then the banner widget doesn't show any progress bar.
- Appcues is one of the more expensive options on the market.
- I wish there was more ability to customize certain events.
- Appcues doesn't scale great.
- There are times where the google chrome extension does not work well.
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