Autopilot

Autopilot

Autopilot is an easy-to-use software program for your company’s multi-channel marketing automation needs. Delight your customers and convert more leads by creating personalized journeys for your contacts by sending texts, letters, or emails to the right people and at the right time.

Features

  • Marketing Automation Software
  • Website Tracking
  • Marketing Goals and Attribution
  • Customer Journey Map
  • Marketing CRM
  • Marketing Collaboration
  • Data Driven Marketing
  • Marketing Analytics Dashboard

Pricing

Pricing varies depending on number of users: Autopilot Pricing

Free Trial Available

Yes

G2 Score

4.5/5 (out of 394 reviews)

Reviews (Snippets from G2)

Pros

  • It is easy to use and doesn't require extensive training. A ton of time is saved by having all customer data in one place. Autopilot can create creative email templates that appeal to customers.
  • I also appreciate that they are taking on board a tonne of customer feedback and making constant improvements to the platform.
  • It is a very comprehensive package, with lots of functionality for designing emails.
  • We use this software to generate more leads and make campaigns track them make personalized emails.
  • Autopilot is user-friendly, and the integration possibilities are endless (except for CRM systems).
  • We appreciate Autopilot's sleek user interface. It's simple to comprehend and configure and add graphics and visuals in the email campaigns.

Cons

  • We realized a limitation in its campaign performance monitoring and reporting compared to other email marketing solutions.
  • The limited integrations they have. Only a few options are available with other apps.
  • It just does not fit well with the rest of the platform. Building and updating a single email is straightforward, but handling a large list can be challenging.
  • Email builder is not quite there yet, but I believe it is being improved at the moment. It works, it's just a little clunky. One thing in particular is that when you paste in any text, it changes the font and font-size.
  • The sales process was a bit rough and unorganized.
  • Sometimes with US helpdesk, you have to wait overnight for a response.

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