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Plivo

399 stars

Plivo is an open core SMS API and Voice API platform that enables businesses to communicate with their customers on a global scale. Plivo's enterprise-grade communications platform includes a premium carrier network with connectivity in 190+ countries, an API platform for messaging and voice calls, and solutions for sales/ support teams.

Commerical Alternatives

Features

  • Play Audio Prompts
  • Text to Speech
  • Dual Channel Call Recording
  • Custom Caller ID
  • Get Digit Input
  • Call Transfer
  • Global Conference Calling
  • Voice API Platform Queueing
  • Real-Time Call Notifications
  • Server-Side SDKs
  • Detailed Debug Logs
  • Parallel and Sequential Dialing
  • Call Whisper
  • Answering Machine Detection
  • Voicemail Transcription

Pricing

Pay-as-you-go pricing: Plivo Pricing

Self hostable

No

Customers

GoDaddy, OYO, IBM, Zynga, GoJek, Practo, WIX

Reviews (Snippets from G2)

Pros

  • Plivo is a very robust and flexible platform for all your phone needs. the API is awesome and well documented.
  • The easy to use dashboard makes making changes quick and easy to understand. The API documentation made for a fast integration within my system.
  • The price is always the best in the market, and their customer service is really impressive too.
  • Was really easy to setup at start, took all of a few minutes. Since then it's taken close to zero work to maintain overall

Cons

  • We still need to do some configuration when adding new countries (we have a global solution so, we add a lot of countries).
  • In all things IT, there is sometimes downtime. That has been our biggest frustration.
  • Some of the language-specific API's are no as good as competitor's in completeness or quality.
  • Options for a longer text message would be great. We understand that text messages should be brief, but we would like to be able to send a cancellation notice and a makeup notice all out at one time.

Github Activity

Repo last updated 1 month ago
Python
92%
Shell
7%
View Github Readme

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