WalkMe

WalkMe

WalkMe screenshot

WalkMe is a cloud-based, enterprise-class guidance and engagement platform that radically simplifies the online user experience.

Features

  • Management Dashboards
  • Digital Experience Analytics (DXA)
  • Tracked Events & Funnels
  • Session Stream & Session Playback
  • Build
  • Experience
  • Automation
  • UI Intelligence
  • Integrations
  • Security
  • Delivery

Pricing

WalkMe pricing information is offered only upon request.

Free Trial Available

No

G2 Score

4.4/5 (out of 100 reviews)

Reviews (Snippets from G2)

Pros

  • I like their usability, support, transparency (bugs, releases, etc.)
  • Digital Adoption is easy with WalkMe. They have revolutionized the way companies train their employees and customers.
  • The most valuable thing WalkMe provides is time.
  • I am a very analytical and straightforward person and am very precise in everything I do, which is why I relate to WalkMe so easily.
  • I love how versatile the program is! WalkMe can help you do almost anything to help users understand your platform.

Cons

  • WalkMe has a lot to it and can be overwhelming. It can be challenging to learn and is still lacking in some areas.
  • We never had time to implement the product. It takes a huge time investment, and isn't designed for full documentation.
  • Like all powerful tools with many features, it can be difficult and time-consuming for developers to make the optimal solutions for their users.
  • It can be tricky to build items if the application has a dynamic element.
  • The problem is that you have to sign an annual agreement before you really use the product, and you're locked into that agreement no matter what happens.

WalkMe Alternatives