Userpilot is a product growth monitoring platform that helps businesses to deliver personalised in-app experiences and improve customers’ journeys at every stage. The platform helps to analyse the behaviour of individual customers and create effective onboarding experiences based upon the acquired data.


  • Account Alerts
  • Account Management
  • Activity Dashboard
  • Customer Engagement
  • For Websites
  • Onboarding
  • Reporting/Analytics
  • Usability Testing
  • Usage Tracking/Analytics
  • User Journeys
  • User Research Analysis


Pricing varies depending on number of users: Userpilot Pricing

Free Trial Available


G2 Score

4.7/5 (out of 69 reviews)

Reviews (Snippets from G2)


  • Userpilot is an incredible, user-friendly software that allows us to create unforgettable experiences for our clients!
  • Excellent customer support.
  • It's an easy to use tool, works intuitive. I got started very quickly.
  • Simple to use, easy to integrate.
  • Ease of use, look and feel, the whole package!
  • The mix of tools at our disposal. We've been able to reduce the number of tools we're using as a result!


  • We were also keen to rollout the NPS survey, however, it is slightly lacking in customisation.
  • Hard to align tooltips, no integration with Hubspot.
  • Difficulty with some filters to view results
  • Not really anything to dislike in the current feature set, but it could be extended a bit (e.g. copying tour steps not only within the same tour, but also across tours).
  • Some aspects of the User Interface need improving.
  • As a small company, the initial price hurdle is my personal dislike.