NiceJob

NiceJob is a reputation management tool with review mining and social media monitoring and marketing capabilities. It assists companies in gaining websites from customers and collecting them to create stories they can share on their domains, social media accounts, and major review sites. This also allows them to gain more testimonials from current and past clients.

Features

Email Review Invites
SMS Review Invites
Automated Review Follow-Ups
Review Funnels
Stories & Stories Sharing
Reputation Management
Branded Website
Call Tracking
Social Media Monitoring
SEO Management

Pricing

Pricing varies depending on number of users: NiceJob Pricing

Free Trial Available

Yes

G2 Score

4.9/5 (out of 82 reviews)

Reviews (Snippets from G2)

Pros

LOVE the personal customer service. Actual people are there to help, and make sure you have all your questions or problems answered and addressed.
We use nicejob for our reviews and website. The website is great because we can change some text and edit it ourselves without having to send in requests all the time.
It's fully automated, and I no longer have to spend time each week to manually send out emails or follow up.
I love how easy it is to send out reviews to your customers and how it tracks to make sure you haven't already sent one.
I like the process of getting the reviews, most notably the texting and follow-up with my customers.
Has generated more reviews in a short time than what I ever could have done on my own.

Cons

I think the price is high.
I feel they could be more creative in generating more interactive/engaging review templates for users.
Convert websites are not the best. I feel like they dropped the ball on this. I hope they use their resources to make it better!
I wish Nicejob had a few more features. Such as the ability to send items to customer types through nicejob
This service is integrated with my current CRM (Markate), I wish I could see the difference on the NiceJob website, a way to filter.
The mobile app needs work, lacking features.

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