WebEngage, a SaaS based B2C marketing cloud helps businesses run cross-channel user engagement workflows across multiple channels like a website, mobile app (push notification/in-app messaging), email, SMS and browser push notifications.
- Email Integration
- Marketing Analytics
- Marketing Automation
- Lead Management
- Contact Management
- Lead Scoring
- Web Forms
- Campaign Segmentation
- Multivariate Testing
Pricing varies depending on number of users: WebEngage Pricing
Free Trial Available
4.5/5 (out of 159 reviews)
Reviews (Snippets from G2)
- I love the UX of it; it's so intuitive, even if you are a beginner with WebEngage.
- Customer support is very active and instant.
- The robust mix of all possible communication channels helps develop an efficient omnichannel strategy.
- Some of the best things about webengage are its dashboard - everything very easily navigatable and available on the sidebar.
- Easy to create customer journies & in-depth analysis.
- The CRM is quite comprehensive and easy to use with being new user-friendly too.
- The Customer Care team can be made more well-versed with in-depth product knowledge to help solve client queries more proactively.
- The only thing I really hate about webengage is it lets me create a campaign on my mobile but doesn't let me publish it.
- There could be more educational sessions/webinars on the complete power of WebEngage.
- The only thing that bothers me is that sometimes it takes too long to create Live segments.
- It does not have the value for money that we seek to offer our customers since the cost is high and would cause a discouragement in all our users.
- Reports are not user-friendly. If custom report options are provided it will be more helpful.
CleverTap is an extremely powerful, comprehensive, user-friendly solution used by top mobile brands to build valuable, long-term relationships with their users. CleverTap provides two things: access to real-time behavioral analytics, so our customers can better understand who their users are; and a platform with which they can engage users on the right channels, at the right time, and with a message that resonates.
MoEngage is an insights-led customer engagement platform, built for customer-obsessed marketers and product owners. MoEngage enables hyper-personalization at scale across multiple channels. With AI-powered automation and optimization, brands can analyze audience behavior, segment the right audiences, and engage consumers with personalized communication at every touchpoint across their lifecycle.
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