Creatio CRM

Creatio CRM

CRM Creatio is a full-fledged solution for marketing, sales and service built on an intelligent low-code platform for process management and CRM. It comes with out-of-the-box solutions that help in streamlining company processes, boosting employee productivity, and organizing CRM data.


  • Analytics/ROI Tracking
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Document Storage
  • Email Marketing
  • Field Sales Management
  • Internal Chat Integration
  • Lead Capture
  • Lead Distribution


Pricing varies depending on number of users: Creatio CRM Pricing

Free Trial Available


G2 Score

4.6/5 (out of 200 reviews)

Reviews (Snippets from G2)


  • Creatio has been an amazing CRM and BPM automation tool for a long time.
  • I love the speed of the platform and how configurable it is. It was very seamless to get onboarded as well.
  • I suppose I won’t be unique in saying that the most impressive feature of Creatio is the low-code development tools. To have the ability to adjust processes to meet every business need is why Creatio stands out.
  • Creatio is much easier to use and configure than Salesforce, which is the CRM we had been using previously.-
  • Creatio is a popular CRM. It is easy to use, affordable, and is reasonably popular software.
  • Creatio has changed my routine as a brand manager. Its Studio product is a nice, easy-to-use, and versatile platform for managing business processes and having all the information in one place, without unnecessary clicks or operations.


  • Creatio is less appropriate for: Taking action with Real time tracking Integration with other platforms.
  • It lacks an email template creation feature.
  • We don't like the email template designer. This needs to be enhanced.
  • I feel like because it is so detailed, there are way too many clicks.
  • Round the clock customer support needs improvement.
  • It has few areas for improvements such as the business processes needs to have a real-time impact on the screen.